Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Access Denied is committed to ethical fashion. We work exclusively with manufacturers who provide fair wages and prioritize the use of organic cotton and recycled polyester.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your shipment's progress in real-time.